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Oncology Partnership Manager

Québec, Canada

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Req ID R-13464 Title Oncology Partnership Manager City Quebec State / Province Quebec Country Canada

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Company overview

At Lilly, we’re, inspired to make a difference in people’s lives every day – through the discovery of life-changing medicines, better understanding of disease management and support for people living with illness and their families and friends.  Our work today – from our research programs to our volunteer initiatives – is a reflection of our heritage of uniting caring with discovery to make life better for people around the world.

We are committed to investing in our employees – through competitive salaries, training and development, health, and the opportunity to do good. The pharmaceutical industry is a complex, rapidly changing environment and we are looking for highly capable people to help us accomplish our mission!

Responsibilities

Lilly is searching for an experienced bilingual Oncology Partnership Manager to grow its Oncology portfolio through several exciting upcoming launches.  This individual possesses strong relationships with key Oncology centres and thought leaders across Canada, and especially in the province of Quebec.

The Partnership Manager is responsible for delivering superior customer experiences by identifying critical needs and delivering solutions at the centre and national level. This includes shaping the environment to support access to, and use of, Lilly Oncology therapies.

As the successful candidate, you hold deep knowledge of the health care system, national and regional cancer care initiatives, drug access, and therapeutic options. You will identify and develop relationships with customers in targeted centres, such as medical oncologists, pathologists, drug access navigators, nurse educators, and pharmacists. You will interpret data and develop and implement a detailed plan for the prioritized portfolio. You will identify specific challenges and co-create solutions that meet centre and business objectives. You will serve as triage for cross-functional Lilly resources including the LillyPlus™ Patient Support Program (PSP), Medical, Patient Access, and Marketing. 

Responsibilities for this role include:

Strategic Account Management

  • Develop trusting relationships with national and regional thought leaders as well as other key stakeholders and respond to their needs

  • Gather insights and leverage sales performance, formulary considerations, and competitive intelligence to diagnose issues and uncover opportunities

  • Develop and deliver solutions (i.e. access, PSP, education, information, referrals, sponsorships) at the centre and national level in partnership with cross-functional team

  • Shape implementation of policy (protocols, formulary decisions, treatment guidelines, patient pathways, cancer care initiatives)

  • Travel (up to 30%)

  • Effectively work with external stakeholders and internal cross functional partners while balancing ethical, compliance, and documentation requirements

Lilly Oncology Portfolio Expertise

  • Support clinicians and multi-disciplinary team to drive access and appropriate utilization of Lilly Oncology products for patients using the value-based interaction framework

  • Facilitate appropriate sponsorships and partnerships that improve patient care and access

  • Establish a positive reputation for Lilly Oncology within key institutions

  • Providing relevant and timely product information and service

  • Lead thought leader planning and engagement for commercial initiatives

Digital Customer Experience

  • Establish and maintain relationships with customers through digital channels

  • Develop innovative customer engagement solutions in collaboration with cross functional partners

  • Advocate for the customer experience and seamless integration of digital and face-to-face

  • Leverage learnings across business units to continuously improve engagement and experience

QUALIFICATIONS & EXPERIENCE:

  • University degree; advanced science degree is a strong asset

  • Bilingualism is mandatory

  • Well established relationships with the key Oncology centers and clinicians nationally and especially in Quebec

  • Possess in-depth knowledge in Oncology, particularly in the areas of breast, thyroid and lung cancers and precision medicines

  • Ability to effectively engage thought leaders and other external stakeholders

  • Proven track record as a high performing customer facing professional in a virtual world

  • Customer experience mindset

  • Strong business acumen to identify opportunities through data and insights and plan solutions

  • Exceptional verbal, written and presentation skills

  • Strong teamwork skills

  • Ability to work in complex and dynamic environment, manage time and competing priorities

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

To submit resume, visit https://www.lilly.com/careers and apply to Req ID R-13464.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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