IT Automation Engineer
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Position Brand Description: Concisely summarize the primary purpose & key accountabilities of the position.
This position provides services to Manufacturing areas collaborating with flow team and function teams to provide high available IT solution. Support the business goals of Manufacturing. This position should also ensure that IT solutions adhere to corporate and regulatory guidelines for quality assurance and asset protection.
Key Objectives/Deliverables: In order of importance, describe the primary responsibilities, which must be completed to achieve the objects of the position. The description should cover approximately 90% or more of the job content.
Safety & Quality
Understand and remain compliant with safety culture, build safety mindset, and follow company & site safety journey.
Stay compliant with GMP and data integrity standards in their working area, and strictly follow the quality standards to ensure compliance in their daily working
Maintain 100% training effectiveness
Business Support/Account Management
- 了解流程团队的目标，目的和业务策略，并能够将IT PA目标与业务目标联系起来。
Understands the goals, objectives and business strategy of the flow team, and able to link IT PA objective with business objective.
- 具有制造操作方面的知识。熟悉IT PA及相关基础架构网络和硬件，并在流程中使用IT PA系统，以便为流程团队提供及时的IT支持。
Have working knowledge of the manufacturing operation. Familiar with IT PA & related infrastructure network & hardware and the utilization of the IT PA systems for the processes, in order to provide timely IT support to process team.
- 领导解决Primary Loop成员上报的IT PA系统问题，排除故障，上报给全球团队或供应商。
Lead the resolving of IT PA system issue escalated by Primary Loop member, trouble shooting, escalate to global team or vendor.
- 解决IT PA问题或实施IT PA解决方案变更/任务时，与其他secondary loop部门配合，并在其故障排除或变更/任务上支持其他secondary loop部门。
Work with other secondary loop functions when resolving IT PA issues or implementing IT PA solution changes/tasks, and support other secondary loop functions on their troubleshooting or changes/tasks.
- 在IT PA系统上提升IT Zero Loop和Primary Loop能力，以帮助他们更有效地解决问题并了解IT PA系统上的业务需求等。
Build IT Zero Loop and Primary Loop capability on IT PA system to help them resolve issue and understand business needs on IT PA system more efficiently and effectively etc.
- 对IT PA功能进行教育，指导和加强业务合作伙伴，但仅限于与药物执行无关的领域
Educate, coach and reinforce business partners on IT PA functions but limited in the area not related with making medicine execution.
Have Lean MFG knowledge, be able to proactively generate ideas and implement it to accelerate site lean agenda.
- 在Trackwise流程之后，按照流程实施IT变更或解决IT系统问题，包括Service Now记录，记录/与他人合作进行更改，以及调查/与他人合作处理偏差。
Implementing IT change or resolve IT system issue following process, including Service Now recording, document / work with others on change and investigate / work with others on deviations following Trackwise process.
Understand business process, drive the conversation with cross function team and be able to deploy or continuously improve IT solution in order to leverage IT technology to help improve productivity. This could be done either by innovating new IT initiatives or enhance existing IT solutions.
Integrate with flow team and process team by participating business projects on behalf of IT, being involved in process team complicated issue investigation or solution discussion, providing supporting during critical shop floor milestone, etc.
- 充当Primary Loop的backup，并在Primary Loop有资源限制时为流程团队提供支持
Serve as backup of Primary Loop and provide support to process team when Primary Loop has resource constraint
- 维护IT PA系统生命周期，以确保系统保持最新状态并避免出现网络安全漏洞。
Perform IT PA system life cycle to ensure the system stays current and is avoidant with cyber security vulnerability.
Act as PoC of global team and peer site, build good relationship with them, and exchange experience to ensure any solution improvement from them is aware by site, deploy the similar improvement to site after aligned with business.
Participate global PA power user forum and lead conversation to represent/accelerate Suzhou’s objective.
- 预测IT PA解决方案的风险，并实施缓解措施以降低风险，以确保IT解决方案稳定，包括采取纠正/积极措施。
Anticipate the risks of IT PA solutions, and implement mitigations to reduce the risk to ensure stable IT solutions, including corrective/proactive actions.
Continuously improve IT procedures to ensure more compliant and more simplified.
- 不断完善IT系统健康检查表，指导IT Zero Loop定期进行健康检查，以确保IT系统可以稳定运行。
Continuously improve IT system health check list and guide IT Zero Loop to do the regular health check in order to ensure IT system can run stable.
- 不断完善IT RTS检查表并指导IT Zero Loop执行，以确保IT系统在关机或系统维护（例如打补丁）后能够正常运行。
Continuously improve IT RTS check list and guide IT Zero Loop for the execution to ensure IT system can run normally after shutdown or system maintenance, e.g patching.
- 强大的项目管理技能并负责IT PA项目，包括定义项目计划，协调项目资源以及监督项目任务执行等。
Strong project management skills and lead IT PA project, including defining project plan, coordinating project resource, and oversight project task execution, etc.
Involved in IT & business project to implement IT solutions effectively
Computer System Validation
Leads validation activity for IT project complying with GMP and Lilly Quality Standards and Practices.
Write CSV document to ensure high quality computer system
Continuously improve CSV and make sure IT solution is ready for inspection including both the system and the validation. Represent IT to explain IT system related questions to the auditors.
Basic Requirements: Indicate qualifications that are job related, necessary for the performance of an essential function of this position including education/licenses/certifications, relevant experience, technical and/or other job-related skills (Operational skill, foreign language, computer and etc.).
7 + years’ experience of deployment and maintenance of Automation or other related system.
7+ years’ experience of project management and system development
5 + years’ experience of working in a GMP environment.
3+ years’ experience of computer system validation
Good communication skill both verbal and written in Chinese and English
Good inter-personal skills
Self-motivated and good time-management skills
Additional Preferences: Indicate any skills or qualifications that are desirable or preferred attributes for the position.
Other Information: Include any work schedule (shift, overtime), travel or environment requirements necessary for the performance of the position.
- 此职位需要提供24 * 7的通话支持
This position requires provide 24*7 on call support
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
To submit resume, visit https://www.lilly.com/careers and apply to Req ID R-14513.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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