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IT - Business Integrator

Indianapolis, Indiana

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Req ID R-21680 Title IT - Business Integrator City Indianapolis State / Province Indiana Country United States

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Brand Description:

The Lilly USA Affiliate is critical to providing value to Customers: Patients and those who affect a patient’s outcome. Lilly Value & Access (LVA) Contract Management and Analytics (CMA) IT delivers innovative solutions and support related to the development, administration, and analysis of contracts with wholesalers, commercial and government payers, as well as government price reporting.  

 

This role has responsibility for solution delivery and support services of CMA business functions.  

 

This position will report to the Manager responsible for LVA Contract Management and Analytics IT. 

  

Responsibilities:  

Focus on delivering business value and creating positive customer experiences. 

  • Develop deep knowledge of the business processes pertaining to pharmaceutical revenue management including commercial rebates, chargebacks, US government programs and Gross-to-Net. 
  • Develop awareness of industry trends and solutions 
  • Collaborate with business and IT SME’s, key third party systems integrators, product suppliers, and service providers  
  • Understand business problems 
  • Develop and leverage technology expertise in Model N’s Flex platform, an industry leader in revenue management software. 
  • Proactively and effectively communicate across mediums and audiences 
  • Influence business and IT peers 
  • Implement Model N Flex Software Releases and Fixes 
  • Flex platform and transport management 
  • Flex release management 
  • Apply ITIL and Agile practices to manage demand and delivery of IT services 
  • Facilitate operational governance and status updates  
  • Report service metrics, identify and communicate trends 
  • Propose and Lead Continuous Improvement initiatives 
  • Deliver system change including Requirement gathering, Design, Development, Documentation, Testing, Deployment, and obtaining User Acceptance  
  • Support services of request fulfillment, incident, and access management  
  • Problem Management 
  • Disaster Recovery 
  • System Retirement 
  • Actively engage in knowledge gathering, sharing and management 
  • Understand regulatory and internal compliance requirements governing CMA IT systems and maintain system compliance 

 

Basic Qualifications:

  • Bachelor’s degree
  • 2+ years of experience with IT solution delivery and support operations  
  • ITIL, SDLC and/or Agile experience 
  • Experience with COTS (Commercial off-the-shelf) implementations  
  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills/Preferences:

  • Pharma/Regulated Industry experience  
  • Experience with the business processes of commercial rebates, chargebacks, and/or government programs 
  • Experience with the Model N (Revitas) Flex solution 
  • ITIL, SDLC, and/or Agile certifications 
  • Experience with SaaS implementations 
  • Programming experience 
  • Service and/or Project Management Experience 
  • Experience with Service Now, HP ALM, Regulus or similar document management system 
  • Learning agility 
  • Leadership 
  • Autonomy 
  • Financial aptitude  
  • Experience supporting Sarbanes-Oxley regulated systems  
  • Ability to work with ambiguity 
  • Ability to adapt quickly in a constantly changing environment 

 

Additional Information:

  • Travel Percentage: 0-10%  


Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company.  If you would like to request an accommodation for medical or religious reasons, you may do so at workplace_adjustment@lilly.com. 

To submit resume, visit https://www.lilly.com/careers and apply to Req ID R-21680.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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