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GBS Optimisation Leader

Cork, Ireland

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Req ID R-8543 Title GBS Optimisation Leader City Cork State / Province Cork Country Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Company Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

As a key member of the GBS Capabilities Optimisation and Automation Solutions leadership team, this role will lead the nurturing of a mindset of ongoing innovation and process optimisation across the Global GBS locations. The role will lead the optimisation strategy and development of energy and excitement around the organisation for optimisation and the evolution of appropriate frameworks and tools to harness that energy to generate ideas to deliver tangible and measurable value. This role will closely partner with the automation and Analytics leaders within the broader Optimisation and Automations solution team to leverage and align those with those capabilities to deliver measurable improvements. The role will also build strong networks with key business partners to ensure alignment with functional strategic objectives in the optimisation area.

Responsibilities

Develop and evolve global optimization frameworks and tools with practical global and local implementation strategies.

Work with multiple stakeholders including GBS and functional leadership to understand and influence strategic objectives in the areas of optimization and partner with the functional team representatives to identify and deliver upon specific improvement opportunities

Build a data driven opportunity identification process to ensure we maximize the value of the optimization, automation and analytics tools at our disposal

Establish, lead and chair a cross functional team of process innovation champions across geographies to underpin the overall optimization culture and manage ideas and opportunities through prioritization to completion and validation

Lead specific strategic optimization projects across all phases of a comprehensive process redesign, such as data gathering, baselining, root cause analysis, quantitative and qualitative analysis, data modeling, future state design, implementation and validation of results

Influence decision making ensuring key success criteria on optimizations have been reviewed and aligned on.

Work with partner functions in recommending the best options to stakeholders and gaining alignment on initiative prioritization.

Keep an external view to learn from other companies across pharma and beyond.

Demonstrated experience in defining & implementing global optimisation / process improvement / change management strategies from frameworks definition to practical roll-out and implementation.

Mandatory Skills

Bachelors/master’s degree with overall 10+ years of process optimisation experience.

Proven leadership and organisational change management experience and influence at senior leadership levels

Certification in process optimisation methodologies such as Six Sigma, Lean, BPM.

Strong interpersonal, relationship building, and influencing skills; ability to manage pressure and conflicting demands. Ability to build effective networks across functions, organisations, job levels and geographies.

Self-motivated professional with excellent customer service and strong working/team building relationship skills.

Demonstrates good judgment and is solution orientated

Ability to work independently and within a team environment

Strong Communication skills to interact with all levels of an organization

Attentive to details to ensure compliance and accurate reporting.

Flexibility in adapting to a non-routine and fast paced environment.

Experience in delivering successfully optimisation initiatives

High self-awareness and ability to operate effectively in a multi-cultural and multi-lingual environment, strong communicating skills essential.

Self-motivated, with a passion for continuous improvement and an ability to influence at all levels.

Moderate travel expected.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

To submit resume, visit https://www.lilly.com/careers and apply to Req ID R-8543.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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