Associate / Senior Associate - Global Scientific Communication- Health Literacy Graphic Design
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
To improve patient experiences throughout the clinical trial lifecycle, Lilly is creating a new, leading-edge internal health literacy capability. This innovative team will be tasked with creating dynamic, patient-facing clinical trial communications in the realms of patient education, recruitment, retention, proactively executing fully coordinated health literacy optimized content strategies.
The purpose of the Associate / Senior Associate - Global Scientific Communication- Health Literacy Graphic Design is to produce engaging and streamlined patient communication in a graphical and multi-media format and to produce visually appealing layouts of clinical trial patient-facing content. The Associate / Senior Associate - Global Scientific Communication- Health Literacy Graphic Design is responsible for the design, development, and implementation of digital content including static images and video/animation content to be leveraged across multiple platforms and patient audiences, internally and externally in the scope of clinical trial patient-facing communications. The Associate / Senior Associate - Global Scientific Communication- Health Literacy Graphic Design will work closely with the Health Literacy team content creators as well as BU molecule teams to deliver on their dynamic content visions. The designer should anticipate and adjust for problems and roadblocks, interface with Lilly partners and integrate new business processes where necessary
This fast-paced role will put a successful candidate on the cutting edge of modern technology and patient communications strategy to deliver the right information to the right patient at the right time to improve the participant experience of Lilly’s clinical trial communications.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.
Accountable for CDDA Health Literacy Graphic and Multi-Media Content
- Produce patient-facing clinical trial materials in an engaging, dynamic and health literacy optimized format
- Use graphic and multi-media programs to dynamically create accurate displays of engaging patient-focused information to help individuals to make an informed choice about joining a clinical trial and to stay informed throughout the course of the trial
- Incorporate changes recommended resulting from defined feedback loops into the graphics.
- Leverage and create templates, as needed, to layout and format visually appealing content
- Incorporate layout changes based on team input and feedback
- Create and deliver recording, editing, and encoding audio files
- Create and edit a variety of digital content (i.e., static images - medical illustrations, infographics; videos – interactive videos, animations, motion graphics, video post-production; and interactive web-pages) as defined by project owners.
- Implement best practices from Lilly’s Health Literacy playbook and partner in the creation of a future state style guide for patient-facing clinical trial communications
- Create dynamic content for internal OCM HL team materials and presentations, as needed
- Understands and implement visual design principles of health literacy
- Work collaboratively with team members to understand the creative content needs of internal business partners.
- Coordinate with the other content creator roles on health literacy team to select and obtain needed permissions for assets (i.e. Permission Managed Content (PMC) and upload finished files to the asset management database.
- Establish and maintain templates in various formats to ensure alignment to the business and internal standards.
- Lead the development of storyboards.
- Ensure all documents are prepared according to project briefs, usable/executable, and compliant with Lilly policies and procedures including the Lilly Brand Book and Lilly Design System
- Follow the relevant review processes prior to final production for all content.
- Benchmark as appropriate, seeking opportunities to improve processes.
- Recommend formats and provide expertise in creation of health literacy optimized templates
- Perform other document tasks as needed
- Responsible for managing timelines and capacity, coordinating with team members across multiple time zones (content developers, editors, graphic artists, and project owners).
- Educate teams and staff around project status.
- Anticipate, communicate and resolve project-related issues; escalating as appropriate.
- Surface improvement opportunities for existing processes and create new ones where required.
Minimum Qualification Requirements:
- Bachelor’s Degree in graphic design, visual communications, or related degree (or equivalent work experience)
- 3+ years experience in medical or health media/content development
- 1-3 years of pharma or work experience in a regulated industry
- In-depth knowledge of software design programs such as InVision, Graphpad, Adobe Creative Suite, Sketch, and Microsoft Office Suite
- Demonstrated experience building content with media authoring tools (e.g. Vyond/GoAnimate, Premier, Articulate Storyline, Captivate, Camtasia)
Other Information/Additional Preferences:
- High level of attention to detail and superior English-language skills
- Experience and interest in the visual design aspects of Health Literacy
- Ability to multi-task and work under tight timelines with urgency to meet deadlines
- Good organizational skills and attention to detail
- Expert with graphics programs and PowerPoint
- Creativity to think of new approaches and unique designs
- Willing and flexible to take on other duties when needed
- Position title and level may vary by site or geographic location
- Ability to effectively partner outside functional area.
- Ability to navigate complex, matrix-based organizations.
- Strong organizational skills.
- Good verbal and written communication skills
- Works well under pressure, responds well to feedback, and keeps a positive attitude
- High level of motivation and a strong desire to find creative solutions to challenging situations
- Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
*Two samples of completed professional work will need to be submitted with application.
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
To submit resume, visit https://www.lilly.com/careers and apply to Req ID R-27163.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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