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Associate Director - Clinical Supply Systems

Cork, Ireland

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Req ID R-34786 Title Associate Director - Clinical Supply Systems City Cork State / Province Cork Country Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Description

Organization Overview:

Clinical Trial Systems & Supply Planning provides strategic direction, oversight, and management of clinical processes, information and technologies and integrates the Clinical Design, Delivery and Analytics (CDDA) with Product Delivery (PD) and the Molecule Innovation Hub (MIH) to deliver the right drug to the right patient at the right time, every time. We ensure seamless integration of Investigational Product, Commercial Product and Ancillary strategies to ensure technology enables clinical trial design and execution.

The Associate Director, Clinical Trial Supply Systems (SAP), will serve as the authority for clinical trial supply systems (including but not limited to SAP, e-CTS/IWRS, CT-WIN and CT-FAST) supporting clinical trial supply operations within the organization. In this role, you will define and execute implementation plans to deliver on the system strategies, integrations and improvements. The role is responsible for collaborating with business partners to enable development, implementation and support of integrated, streamlined, and compliant systems to support clinical trial supply operations. This role will also work closely with IDS partners, external parties including vendors, industry authorities and related organizations to optimize Lilly’s clinical trial supply capabilities. Sound interesting to you? Read on to find out the key responsibilities you will have in this role...


Please note: This job description is intended to provide a general overview of the job requirements at the time it was prepared.  The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description.  Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

Understand business strategies, processes and technology as they relate to the clinical trial supply chain and their associated systems
Serve as domain expert to ensure data, process and/or technology are optimized across clinical supply systems, as well as other systems that are integrated with them
Support internal audits and external inspections
Define, lead and execute implementation plans to deliver on technology strategies and related improvements
Develop critical success factors for pilots/projects
Identify, monitor and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements
Lead organizational change, communication planning and training initiatives
Provide guidance and consulting into forecasting business plans and expenses
Identify project implementation and system execution risks and raise issues appropriately
Lead progress on reporting activities and system metrics to leadership, process owners and end users
Partner with process owners, leadership, quality and IDS to ensure systems are being appropriately leveraged across the portfolio
Actively participate in and drive shared learning across the team
Work with vendors to improve customer experience and efficiencies

Basic Requirements: 

Bachelor’s degree (or equivalent relevant work experience)
Minimum of 5 years’ experience in drug development, quality, clinical trial supply operations or clinical trial systems support role.
Minimum of 5 years of experience with systems supporting clinical trial supply chain including but not limited to IRT/RTSM, Supply Planning, ERP/SAP, and Distribution/logistics.

Additional Skills/Preferences:

Knowledge and/or experience in organizational change with clinical trial sites, Lilly staff and external parties including vendors, industry experts and related organizations
Direct experience with systems leveraged in the Clinical Trial Systems and Supply Planning/Product Delivery organization such as SAP, e-CTS/IWRS, CT-WIN and CT-FAST.
Knowledge and/or experience in clinical trial supply management systems and processes
Previous experience with systems leveraged within the Clinical Trial System and Supply Planning/Product Delivery organization including interfaces or experience in clinical data management.
Good interpersonal and leadership skills
Excellent oral and written communication skills
Strong business insight
Demonstrated strength in logical thought, problem solving ability and critical thinking
Ability to communicate and influence across functional boundaries
Ability and experience in positively handling and resolving conflict
Flexibility in approach; able to adjust to unexpected business opportunities while also being a catalyst for change
Knowledge of regulatory and quality requirements governing clinical development

Additional Information:

Minimal travel (~ 10%) may be required, both domestic and international.
Work outside of core hours may be required to support the portfolio across the globe
Indianapolis based position

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.


To submit resume, visit and apply to Req ID R-34786.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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