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Medical Representative

Bucharest, Romania

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Req ID R-8224 Title Medical Representative City BUCHAREST Country Romania

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Medical Representative located in Bucharest

The ideal candidate:

  • Demonstrates a deep understanding of the healthcare marketplace
  • Demonstrates a deep understanding of patient disease states and available therapeutic options and their value to the account-based healthcare environment
  • Demonstrates a thorough understanding of current treatment guidelines, formulary status and account/ healthcare economy protocols that impact standards of care for the desired patient outcomes
  • Understands the customer (systems, accounts and key stakeholders)
  • Uses sales aids, clinical data and  reprints effectively
  • Understands local healthcare system(s)
  • Follows compliance, ethical and legal guidelines
  • Analyzes territory and accounts to make trade-off decisions utilizing relevant data and resources (e.g., results, quota, tracking tools, payer data, segmentation, etc.)
  • Identifies opportunities after considering growth potential, benefit and effort, account influence and access
  • Stays current on competitor’s products
  • Applies product knowledge to achieve goals
  • Leverages each interaction with customers through professionalism, respect, integrity, expertise, relationships and passion (Every Interaction Matters)
  • Collaborates with teammates to create exceptional customer experiences
  • Engages in valuable dialogue by asking about stakeholders’ priorities and showing sensitivity to time constraints, regardless of level or role within account
  • Responds quickly and appropriately to customer needs
  • Evaluates execution of territory and account plans and acts quickly to adjust plans based on results
  • Actively seeks customer feedback
  • Addresses customer questions, concerns and complaints promptly and accurately
  • Gains access to customers
  • Effectively engages customer by using a high ground opener
  • Effectively handles customer objections
  • Uses appropriate closing/negotiation techniques
  • Ends the call at the appropriate moment
  • Records details of the sales call and prepares next call objective
  • Follows-up with customer on commitments
  • Understands customer priorities and how those priorities impact their decision making
  • Builds and maintain business relationships to deliver high quality customer service
  • Manages territory using SPP metrics for maximum return 
  • Identifies relevant customer sales and territory market information
  • Creates routing plans using SPP metrics - targeting,  frequency, message and program goals
  • Implements and monitors progress of the plan
  • Completes administrative tasks in an accurate and timely fashion

Necessary knowledge and skills to successfully perform the job:

  • Strong business development, negotiation, and influencing skills
  • Excellent communication skills
  • Executive level presentation skills
  • Ability to understand complexities of markets, products, relationships, and the industry
  • Ability to grow sales territory and increase market awareness
  • Ability to think strategically
  • Ability to handle multiple projects simultaneously
  • Ability to deal with changing priorities to complete tasks in a short period of time
  • Exceptional organizational and time management skills
  • A strong professional work ethic
  • A positive, energetic attitude
  • Working under pressure
  • People skills as they deal with a large number of different people
  • Business English (Written & Oral) fluency

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

To submit resume, visit https://www.lilly.com/careers and apply to Req ID R-8224.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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