MD IDS - eCOA Technical Lead

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
 

Position Description:

Medicines Development Information and Digital Solutions (MD IDS) serves as a strategic function within Lilly Research Laboratories (LRL) partnering with the Medicines Development Unit (MDU). The MDU focuses on taking potential marketable products from Research through product registration and approval.

MD IDS focuses on the MDU business needs of the future, enabling improvements through information and technology solutions. The teams define and influence information and business strategies, design and develop solutions to achieve the strategic outcomes, and ensure reliable deployment and support of these solutions.

The role of the electronic clinical outcome assessment (eCOA) Tech leader, acts as the primary, technical leader for a portfolio of applications and/or services involving eCOA, leads a variety of resources (NOT a people management role) to tactically maintain their applications within service levels, and is well versed in the business processes, technologies, and vendor/user relationships tied to the applications and services. They engage with business partners, vendors, external service providers, and IT partners to enhance and maintain the value and stability of the MD IDS application portfolio.

This position will report to the Clinical Results Platform Manager/Team Leader.

Key Objectives/Deliverables:

• Leads internal partners and external suppliers in ensuring that clinical services deliver maximum business value, remain technically relevant, complaint, sustainable and cost effective.

• Develops in-depth business knowledge and strong relationships with business partners

• Provide technical leadership and strategic direction to enhance the existing technology through an understanding of clinical development. Experience working with organisations that provide software-as-a-service (SaaS) is important.

• A high learning agility to understand the current state and provide technical expertise to advance the design and project deliverables, interface and consult between the platform team, the development team and vendors for best practice communication, planning, documentation and deliverables of technical solutions.

• Applied knowledge of IT Service Management and implementation experience, encompasses all the processes, procedures.

• Produces and maintains project documentation as required, including that of Computer Systems Quality

• Provides and ensures effective impact analysis of platform changes, with consistency and conformance to Standard Operating Procedures for architecture, data, integrations and processes

• Uses standardised processes for requirements definition, analysis, design, construct, and test activities

• Modifies existing systems or integrates packaged systems with existing infrastructure to meet business requirements

• Ensures Lilly information assets are protected from malicious content and access to information is restricted to authorised personnel only

Basic Requirements:

• Minimum 5 years of relevant IT experience

• Demonstrated learning agility both technically as well as business processes and applications

• Demonstrated initiative to build relationships, learn new business processes and identify opportunities

• Demonstrated ability to influence peers and business partners

• Demonstrated ability to proactively identify issues and either resolve or escalate to the appropriate level for resolution

• Strong problem-solving skills

• Good communication skills (written/oral)

• Process improvement skills

• Organization skills

• Self-management

• Curiosity about business and IT processes

• Demonstrated ability to evaluate, facilitate, and drive towards risk-based decision making

• Proven team player and the ability to work in a dynamic environment, where needs and priorities can change, with compressed deadlines 

Additional Preferred Requirements:

• Has two plus years of experience working with organisations that provide software-as-a-service (SaaS).

• Experience with mobile development

• Clinical research experience/knowledge

Education Requirements:

Bachelor's Degree (or equivalent work experience) in computer science, information technology, or management information systems.

Other Information:

Travel to US or other Lilly entities may be required.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.